Care Transitions Coordination Program Manager - Lancaster/Midlands

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Job Description

The MUSC Care Transitions Coordination (CTC) Program Manager reports to the Director of Value Based Care Coordination for the MUSC Population Health Program, and works closely with the Population Health, Inpatient Case Management and Care Transitions, Primary Care and Post-Acute Care teams and leadership. The Program Manager supports departmental, ICCE, and Medical Center goals. Goals include achievement of clinical and quality measures, operational efficiency, and fiscal targets, with a focus on reducing hospital readmissions. The position is responsible for providing leadership, coordination and facilitation of all activities and services across the system regarding the care continuum. The CTC Program Manager will work in collaboration with inpatient and outpatient nursing, case management, social work, physicians, outpatient clinic offices, home health and other agencies that provide care across the continuum. The CTC Program Manager contributes to the improvement in the quality of life for patients, and the reduction of expenditures for the care of disease-related complications and/or social/environmental needs, by focusing on improving the coordinated management of patients at high risk for hospital readmissions and/or Emergency Department utilization. The CTC Program Manager effectively communicates with health care providers and community resources to address social determinants of health (SDOH) needs and ensures the provision of patient education and support processes that improve health outcomes, reduce patient hospitalizations, result in improved patient morbidity and mortality, and lower the use of inpatient and outpatient healthcare resources. This position coordinates and/or participates in quality data review.
Required Minimum Training and Education: Bachelor’s degree in Nursing, Social Work or other related field preferred. Master’s degree in Nursing, Social work, or related field strongly preferred. Three (3) years of related work experience as a registered nurse or social worker required. Case Management or social care coordination experience preferred. Program management experience
preferred. Ensure the provision of care transition services in collaboration with other health professionals. Current knowledge base of procedures, techniques, equipment, technical advances and regulatory agencies and standards within the field of care coordination. Requires excellent oral and written communication skills, strong organizational and time management skills. Ability to establish cooperative relationships and must be sensitive to the needs, concerns and safety of patients and visitors/families of diverse cultural orientation.

Required Licensure, Certifications, Registrations: Current South Carolina licensure or licensure in a compact state as a registered nurse required for Nurse applicants. Current Basic Life Support (BLS) preferred, either a certification from an American Heart Association (AHA)
BLS for Healthcare Providers (or AHA recognized equivalent) or an American Red Cross CPR/AED for Professional Rescuer and Healthcare Provider.
Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36” to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Opening date: 26 Apr 2022 Eastern Daylight Time Applications close:

Additional Job Description

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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