The Milwaukee Public Schools' Department of Strategic Partnerships and Customer Service is actively recruiting candidates for the grant funded Associate I, Family Support position. Bilingual applicants are encouraged to apply.
The Family Support Associate assists ethnic minority families and caregivers in Milwaukee to provide information, referrals, and access to educational and other services. Serves as the primary contact for families who have an Individual with Disabilities Act (IDEA) concern. Supports and bridges the Individual Education Plan (IEP) team with these families¿ and students¿ needs through Milwaukee Public Schools (MPS) Special Education Liaison for Families (SELFs) and Parent Coordinators (PCs). Provides resolutions and prevents state level IDEA complaints.
Salary Range: $58,299.50 - 83,687.24
How To Apply
Administrative applications for the following position are being accepted by the Office of Human Resources through Tuesday, October 29, 2024.
A current resume and transcripts confirming a Bachelor's Degree must be attached to the completed application. If you are selected for the next stage of the interview process, you will be asked to request three electronic professional references. Applications will not be accepted after the deadline.
If you are unable to electronically attach these documents, you must notify Human Resources that you are sending hard copies which must be received on or before the deadline date listed above.
If you are selected for the next stage of the interview process, you will be asked via email to request three electronic professional references.
Appointment is subject to a criminal background check, a drug/alcohol test and credential verification.
Other Information
ATTENTION: As of November 1, 2021, all MPS employees are required to be fully vaccinated. The health and safety of our staff and students is our number one priority. That is why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine) to pass the pre-employment requirements. Individuals with medical issues or sincerely held religious beliefs that prevent them from getting the vaccine may request an accommodation from the vaccine requirement.
Qualifications
Eligible candidates must:
- Hold a bachelor¿s degree in Social Work, Human Services, Education, Communications or a related field.
- Have three or more years of experience providing services and/or resources for individuals with disabilities.
- Hold a valid and current driver's license.
Applicants with the following knowledge, skills, and experience are preferred:
- Familiarity of services and resources available within the Milwaukee community.
- Proficiency in two or more languages
- Knowledge of Wisconsin service systems, benefits and supports available to families of children and adults with disabilities.
- Proven ability to provide coordination and collaboration with families within the system.
Other combinations of education and experience may be considered.
Responsibilities
- Promotes the philosophy of family-centered care.
- Builds a trusting, collaborative partnership with each family and their extended family members as needed.
- Recognizes, promotes and advocates for each families' readiness, willingness and ability to participate in accessing services.
- Makes home visits and contacts the family as frequently as necessary.
- Supports families as they take steps to access services including attending meetings, participating on phone calls and making contacts with the necessary services.
- Develops a system of record keeping with each family regarding contacts and resources.
- Maintains records of assistance being provided to families with details of the contacts.
- Maintains confidentiality of family records and personal information.
- Assists families in identifying training opportunities to increase knowledge and skills to support the family members or themselves.
- Conducts and facilitates presentations and training to build families¿ skills and knowledge to support the family members.
- Actively participates in committees, community resource planning and related work to establish better relationships with service delivery systems.
- Collaborates with other stakeholders to help identify barriers for family caregivers.
- Develops systems to connect families with similar experiences.
- Creates strategies, events and activities to support and engage families and youth with IEPs in learning opportunities.
- Attends monthly Wisconsin Statewide Parent Educator Initiative (WSPEI) grant staff meetings, collaborative meetings and quarterly professional learning opportunities.
- Meets quarterly with WSPEI statewide grant coordinators.
- Attends quarterly collaboration meetings between the family navigator, relevant community stakeholders, WSPEI, DPI, MPS Specialized Services and the Department of Strategic Partnerships and Customer Service.
- Actively supports the MPS Strategic Plan.
- Performs other duties as assigned.
Equal Employment Opportunity
The Milwaukee Public Schools does not discriminate in its programs, activities, facilities, employment, or educational opportunities on the basis of a person's sex, race, age, religion, color, national origin, ancestry, creed, pregnancy, marital or parental status, sexual orientation, or disability. Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.
In accordance with Wisconsin Statutes, every applicant for a position with Milwaukee Public Schools will be subject to the open records law. Any applicant not wishing to have his/her identity released, must submit a written statement to that effect to the Office of Human Resources. The identities of all "final candidates" may be released. Milwaukee Public Schools reserves the right to interview the best qualified candidates.