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About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.
Duke Nursing Highlights:
- Duke University Health System is designated as a Magnet organization
- Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
- Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 + registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance (based on eligibility)
General Description of the Job Class
Contribute to achieving the DUHS mission through the development and leadership of performance improvement activities in the operational and/or clinical arenas. Assure continual compliance with regulations and accreditation standards through monitoring activities and implementing strategies to enhance compliance.
Duties and Responsibilities of this Level
- Plan activities to improve the hospital's performance in operations or clinical quality.
- Support the Blood Cancer Center (BCC) Program in efforts to maintain compliance with regulations and accreditation standards. Monitor compliance through formal and informal processes.
- Will work closely with the Clinical Operations Director and Medical Director to Identify opportunities for improved performance. Analyze data to identify adverse trends and/or undesirable performances, which will be reported quarterly at our Adult and Pediatric (APBMT) Quality meeting.
- Creates, identifies changes required, and updates standard operating procedures to comply with all cellular therapy products to maintain accreditation.
- Will obtain all required performance metrics for the BCC Program and develop a comprehensive report to share quarterly at our APBMT Quality meeting. Evaluate the improvement strategy's effectiveness by monitoring the established metrics of the BCC FACT accreditation.
- Design and implement strategies for enhancing compliance within the gene therapy and immune effector cell platform.
- Evaluate the effectiveness of the improvement strategy through sustained monitoring of key performance indicators identified by FACT and other regulatory requirements. Increase organizational understanding of performance improvement methodologies, principles, and compliance through the support of and participation in formal and informal professional development activities identified by the BCC Program and other regulatory requirements.
- Serve as an expert resource on performance improvement and compliance related to organizational roles within the BCC.
- Produce reports and presentations on performance improvement and compliance as needed.
- Utilize performance improvement techniques and methodologies.
- Serve as a project manager for interdisciplinary teams.
- Serve as an expert resource on performance improvement and compliance as it relates to organizational role.
- Produce reports and presentations on performance improvement and compliance.
- Develop, maintains and enhance knowledge through orientation, self-evaluation and professional development.
- Perform other related duties incidental to the work described herein.
Minimum Qualifications
Education
A bachelor's degree in a business or health-related field is required.
Experience
Minimum of 5 years of work experience, including 3 years of experience with significant responsibility for performance/ process improvement. Experience leading work teams is required. Experience can be supplemented with a Master's degree with a Master being equivalent to two years of experience.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.