Sr Technology Solutions Manager

Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Job Responsibilities:

Strategy

• Partners with the business and technical teams to drive strategy, prioritization, approach, and goals of initiative. 
• Prepares high level solution design presentations for business and org leadership review. 
• Prepares system operational readiness activities including Security and Resiliency for ERP systems SAP and Oracle ERP. 
• Serves as a SME of existing functionality for a channel. 

Project Management

• Manages inception activities, including breakdown of business requirements and technical scope definition and focuses on insuring successful delivery of the product!
• Partners with Senior level resources to define technology strategy approach for business process initiatives and to provide recommendations on scope delivery planning.
• Serves as technical owner (accountable IT representative) and is responsible for technical stewardship of med to highly sophisticated initiatives. 
• Supports the delivery of technology solutions within business processes by providing leadership in analysis, design, and project and product management. 
• Supports issue triage on partner concern resolution for technical solution issues. Owns solution decomposition and negotiation of support feasibility for cross domain initiatives and solutions. 
• Accountable for delivery on initiatives, including scope, solution alignment and timeline management.

Relationship and People Management 

• Performs day-to-day management of business collaborator relationships on large and complex cross domain initiatives.
• Provides leadership in evolving the domain's core system solutions design and orchestrates solutions across domain teams. 
• Identifies, analyzes, and synthesizes information, applying critical thought to present the information in a clear and significant way. 
• Partners across multiple IT teams, and Business to ensure transparency on assessment impacts in alignment with scope of project or initiative. 
• Identifies improvements, makes critical decisions and works with domain experts throughout the organization to implement solutions. 
• Multi-tasks while managing business requests from end-to-end for core systems, in a fast paced and rapidly-changing environment.

Education:
•    Bachelor's Degree Computer Science or Other Technical Discipline. (Required) 

Work Experience:

• 7-10 years Related working experience. (Required) 
• Experience in infrastructure maintenance including OS, Databases with understanding of vulnerabilities. (Required) 
• Experience in systems security including MFA, tenable scans and remediations. (Required) 
• Experience in Operationalization activities including Resiliency and system stability. (Required) 

Knowledge, Skills and Abilities:

• Analytics (Required) 
• Communication Communicates technical and functional solutions optimally and efficiently.  (Required) 
• Ability to separate what is meaningful from what is urgent and find the best path forward from among multiple scenarios. (Required) 
• Problem Solving Sound problem-solver who can quickly process complex information and present it clearly and simply to a diverse audience. (Required) 
• Exproblem Solving Sound problem-solver who can quickly process complex information and present it clearly and simply to a diverse audience. (Required

Licenses and Certifications:

• CISSP or other network security/cyber security based certification

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. 

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.  

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.