Program Manager - Office of Innovation

Job Description Summary

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Job Description

Key Responsibilities:

Program Management and Execution:

• Coordinate the health system Innovation Pillar Goal.
• Design, develop, and manage innovation and intrapreneurship programs, such as idea challenges, innovation sprints, incubators, and workshops.
• Coordinate the end-to-end process of innovation initiatives, including ideation, evaluation, piloting, and scaling successful projects.
• Establish and maintain a pipeline of innovative ideas, ensuring a clear pathway for ideas to be tested, refined, and implemented.

Stakeholder Engagement and Support:

• Work closely with clinicians, researchers, faculty, students and staff to identify challenges and opportunities for innovation within clinical, operational, and academic settings.
• Provide coaching, resources, and support to teams participating in innovation initiatives, helping them to refine ideas and develop actionable solutions.
• Facilitate cross-disciplinary collaboration, connecting individuals and teams across the health system to foster a more integrated approach to problem-solving.

Culture Building and Intrapreneurship:

• Promote a culture of innovation by organizing events, workshops, and training sessions that inspire and equip employees with the skills needed to think creatively and act entrepreneurially.
• Act as an ambassador for intrapreneurship, encouraging employees at all levels to contribute ideas and engage in innovation activities.
• Recognize and celebrate successful innovation efforts, highlighting intrapreneurs and teams that make significant contributions.

Performance Measurement and Reporting:

• Develop and track key performance indicators (KPIs) to measure the success of innovation programs and their impact on patient care, research outcomes, and operational efficiency.
• Prepare regular reports and presentations for the Executive Director and other stakeholders, summarizing program outcomes, lessons learned, and recommendations for future initiatives.
• Continuously assess program effectiveness, gathering feedback from participants and making adjustments to enhance impact.

Change Management and Communication:

• Assist in leading change management efforts to embed innovation practices into the daily work of the enterprise.
• Develop communication strategies that articulate the value and impact of innovation initiatives to stakeholders across the organization.
• Serve as a key point of contact for the Office of Innovation, representing the office in internal meetings and external events.

Resource Coordination:

• Manage resources, ensuring alignment with strategic priorities.
• Identify and coordinate internal and external resources, including partnerships with other departments, vendors, and external experts, to support program activities.

Additional Job Description

Qualifications:

• Bachelor’s degree in Healthcare Administration, Business, Innovation Management, Organizational Development, or a related field; advanced degree preferred.
• Experience in program management, innovation, project management, or a related role within a healthcare, academic, or research environment.
• Demonstrated experience managing innovation or change initiatives, preferably within a complex academic health system or similar setting.
• Strong project management skills with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Excellent communication and interpersonal skills, with the ability to engage and influence diverse stakeholders, including clinicians, researchers, educators, and administrators.
• Proficiency in using innovation tools and methodologies, such as design thinking, lean startup, agile, or other relevant frameworks.
• Ability to work collaboratively in a team environment and independently manage projects with minimal supervision.

Personal Attributes:

• Passionate about innovation and driven to make a positive impact in healthcare.
• Creative and solution-oriented, with a knack for identifying opportunities and turning ideas into action.
• Collaborative and approachable, skilled at building relationships across clinical, research, and operational areas.
• Flexible and adaptable, comfortable working in a dynamic environment with shifting priorities.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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