Job Description Summary
The Lead Coordinator, Clinical Pharmacist/Medication Therapy Management (MTM) supervises Pharmacists, Pharmacist Interns, Technicians, and other staff of a clinical pharmacy outreach service that educates patients and their health care team to optimize medication related healthcare outcomes, ensure patient safety, recommend cost effective medication strategies, coordinate care with the member's care team and comply with CMS guidelines. These staff may also be involved in providing utilization management/prior authorization services as needed.
Clinical patient engagement and case management, supervision and oversight of MTM center staff and daily workflow production. Provides medication therapy management including examination of patient medical records, performing a comprehensive medication review, and communicating with patients and providers, including inbound/outbound calls from/to patients to discuss their medications and other related health.
Reports to the Executive Director of the MTM Center.Entity
Medical University of South Carolina (MUSC - Univ)Worker Type
EmployeeWorker Sub-Type?
UnclassifiedCost Center
CC001180 Family Medicine PharmacyPay Rate Type
SalaryPay Grade
University-00
Pay Range
$0 - $0 - $0Scheduled Weekly Hours
40Work Shift
Job Description
35%
Reviewing patients’ medication profiles and applying evidence-based medicine and national guidelines when creating recommendations to health care providers for optimizing the patients’ medication regimen.
Analyzing and reviewing medication lists for potential patient safety problems, including drug interactions, suboptimal medication regimens, etc.
Promoting clinically appropriate prescribing practices based on evidence-based medicine and national guidelines through various modalities (provider/plan profiling, member drug profile reviews, medication protocols/criteria, and case-by-case intervention).
Assisting in coordination of care for pharmacy-related issues between patients, providers, and other members of the patient’s interdisciplinary care team, including referrals to other MUSC or outside health care services. Following up with patients and providers to check on progress toward meeting drug treatment goals.
35%
Assisting with clinical research projects to improve the MTM Program; Researching, developing, and implementing drug utilization and disease state management strategies and intervention techniques to deliver high-quality, cost-effective healthcare.
Working with other members of health care team (e.g., case managers, etc.) on patient-centered interdisciplinary teams; Serving as a drug information resource to Patients, Providers, and other members of heath care team.
Participating in the daily workload of the department, performing Pharmacist and other duties as needed.
20%
Supervising the clinical team’s daily operations to ensure prompt and appropriate outreach and coordination of services, including MTM services for Medicare and Medicaid eligible members as well as Medication Adherence Programs for STAR, HEDIS and other targeted medications.
Ensuring that adequate staffing coverage is present at all times of operation.
Acting as liaison to internal and external customers to ensure prompt resolution of identified issues.
Assisting director and other Instructor/supervisor(s) with developing/updating policies and procedures and implementing changes to comply with state and federal regulations.
Assisting Director in the collection and tabulation of data for reporting purposes.
Interviewing job applicants and providing hiring recommendations to Director.
Providing staff training and coaching; helping to identify and provide for training needs, in collaboration with the Director.
Keeping Director apprised of operational issues, including staffing resources, program, and system needs.
10%
Assists with the coordination of the Medication Therapy Management elective course, which may include developing course materials and evaluating student cases.
Serve as a preceptor for the Ambulatory Care 4th year APPE.
Minimum Requirements
- Doctor of Pharmacy from an accredited pharmacy school.
- Active and unrestricted State Pharmacy License for workplace location.
- Continuing education required to maintain an active pharmacist license.
- ASHP-accredited residency or 5-10 years post graduate clinical pharmacist experience.
- Current knowledge and expertise in clinical pharmacology and disease management.
- Clinical skills related to medication therapy management.
Preferred Experience
- Previous call center experience; previous pharmacy experience delivering MTM, specifically using the Outcomes MTM Connect platform
- Intermediate to high level computer skills and proficiency with Microsoft Office products especially Excel
- SC Pharmacist with experience delivering MTM in a call center environment
Additional Job Description
Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Frequent) Ability to see and recognize objects at a distance. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Frequent)If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
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