Referral Management Specialist - Infusion

Job Description Summary

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Job Description

• Upon receipt of referral from the MUSC Physicians Primary Care offices or other specialties, schedules infusion appointments for multiple sites.  Communicates appointment information to include appointment date, time and location to the patient.
• Act as a liaison for multiple infusion sites and patients to ensure appointment access with appropriate site. This role triages patient and office staff calls according to established protocol, answers questions, resolves issues and refers to appropriate departmental contact as needed.
• Provides assistance to Financial Counselor with referrals from MUSC Physicians office staff and physicians when needed.
• Performs routine and advanced clerical duties. Answer multi-line telephone, handling calls appropriately. Maintain different reports and excel spreadsheets. Critically think in order to solve issues regarding patient referrals, authorizations and appointments.

Additional Job Description

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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