Financial Counselor I

Job Description Summary

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Job Description

Serves as an authorized representative for uninsured patients to secure Medicaid or other source of financial assistance for their hospital bill(s). Works with or on behalf of patients through the end-to-end process of applying for South Carolina Medicaid programs.

Responsibilities:

• Provide financial counseling to patients regarding their medical bills, insurance coverage, and payment options.
• Assist patients in understanding their financial obligations and available resources, including payment plans and financial assistance programs.
• Verify insurance coverage and benefits, including obtaining pre-authorizations and referrals as needed.
• Collaborate with patients, healthcare providers, and insurance companies to resolve billing and insurance-related issues.
• Maintain accurate and confidential patient financial records and documentation.

Additional Job Description

• High school diploma or equivalent required; Bachelor's degree preferred.
• Previous experience in financial counseling, healthcare billing, or related field preferred.
• Strong communication and interpersonal skills.
• Knowledge of medical terminology, insurance terminology, and billing procedures.
• Proficiency in computer systems and software applications.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees